Before you start
- Your website widget. Kelu makes one for you when you create a knowledge base. Find it under Integrations → Website widget. You need the widget id and public key from the code on its Install tab.
- Your site’s address on the widget’s Sites it works on list (Install tab). Add your custom domain and your built-in address, such as
https://yoursite.squarespace.com. You see the built-in address while you are logged in. - Code Injection on your Squarespace plan. It is in the Core, Plus and Advanced plans and some older plans. The Basic plan does not have it.
Add the widget
The widget’s Install tab shows these same steps with your code already filled in.Open Code Injection
In the Pages panel, click Custom Code at the bottom, then Code Injection. On version 7.0 sites, it is under Website Tools.
Paste the snippet into Footer
YOUR_WIDGET_ID and kl_pk_... with its values.Checkout pages do not run custom code, so the widget does not appear there.